Frequently Asked Questions

Everything you need to know about shopping at RW&CO.

What is the RW&CO. return policy?

We offer a 30-day return policy for most unworn and unwashed items with original tags attached. Returns can be processed in-store or online via our prepaid shipping labels.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days. We also offer express shipping options at checkout for faster delivery depending on your location.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips to compare against our fit charts for both men's and women's collections.

Can I track my order after it has been placed?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Do you offer alterations for suits and blazers?

While we do not offer in-house tailoring for online orders, many of our retail locations provide basic alteration services for a fee. Please check with your local store for availability.