Returns & Exchanges

At RW&CO., we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange unworn, unwashed items with original tags within 30 days of the purchase date.

1

Initiate Your Return

Log into your RW&CO. account to access your order history and select the items you wish to return to generate a prepaid shipping label.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags are attached and the packing slip is included inside the box.

3

Ship It Back

Affix the prepaid return label to the outside of your package and drop it off at any authorized Canada Post or courier location.

4

Receive Your Refund

Once our warehouse receives and inspects your items, a refund will be issued to your original method of payment within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing